Frequently Asked Questions

Our address: The Kingsmills Hotel, Culcabock Road, Inverness, Scotland, IV2 3LP

About 20 minutes by car or taxi

Inverness train station is around a 10-minute drive or a 20-minute walk from the hotel. Taxis are available at the station, and our reception team can book one for you.

Yes, taxis are available to and from the Kingsmills Hotel. Our reception team will be happy to arrange this for you or you can book one by calling 01463 222222.

Yes, we have free car parking facilities on site for all guests. The car park is also covered by CCTV.

Yes, four overnight chargers are located next to the leisure club entrance. These are 7kw chargers and are available at a cost of 50p-66p per Kwh. Payment can be made via the Monta App.

Please book online or contact us by phone or email.

If you book directly with us, you will receive an email confirming all details. You may amend or cancel your booking online. You can also contact us to check or change any details.
However, if you made your reservation via another booking website, you will need to contact them directly to make changes.

Please contact us by phone or email to book more than 9 rooms.

We advise making a reservation to avoid disappointment, but if you arrive without one, we will try our best to book you in. However, we can not guarantee availability.

Please see our contact details.

Yes, we run seasonal offers and packages throughout the year. Please see our latest special offers.

Check-in is from 4.00 pm on your day of arrival and check out is by 11.00 am on your day of departure. Early check-in and late check-out may be available, please contact us or ask at reception.

Yes, we can store luggage at reception. Please note, this is left at your own risk.

Our hotel reception is open 24 hours.

Yes, we offer a daily housekeeping service, with fresh towels and bed linen available.

Yes, our concierge team is available should you need any assistance during your stay.

We provide In-Room Safe — Please Read Before Use
You are responsible for selecting and retaining your access code. If you forget your code, please contact reception immediately; however, as opening the safe may require specialist assistance, we cannot guarantee it will be opened within any particular timeframe.
Do not store passports, travel documents, or any time-critical items unless you can allow sufficient time to seek assistance. The hotel accepts no liability for any consequential losses, including missed flights, connections, or associated costs arising from any delay in opening the safe, whether or not we have been made aware of your time constraints.
The hotel is not liable for loss of or damage to items stored in the safe, except where caused by our negligence. 
We recommend that guests hold travel insurance covering the full value of stored items and any travel disruption. Nothing in this notice excludes liability that cannot be restricted by law, including under the Consumer Rights Act 2015.

We have been awarded a 4-star rating from Visit Scotland

Please see all our room types and what is included in each.

Yes, all rooms at the Kingsmills Hotel are ensuite.

Yes, the Kingsmills Hotel in Inverness offers luxury air-conditioned hotel bedrooms for a comfortable stay throughout the year. If you would like to book an Inverness hotel room with air-conditioning, select any of our Luxury Rooms, our Garden Rooms, or Kingsclub Retreat and Cocoon Rooms.

Hotel rooms that do not offer air-conditioning at the Kingsmills Hotel include our Classic Hotel Rooms, our Patio Rooms and our historic Classic 1875 Rooms.

Yes, please see details of our accessible rooms and access statement.

Our Patio and Garden Rooms are dog-friendly. We do charge extra for additional cleaning at £25 per dog. Please note, we don’t allow pets in our bar area or restaurants. To ensure the comfort of all guests, dogs must be declared at booking or check-in so we can allocate a pet-friendly room. A £100 fee applies on check-out for undeclared dogs

Yes, we offer a choice of family rooms, for those travelling with children.

Yes, our Patio Rooms and Garden Rooms have their own outdoor space, and both are dog-friendly.

We serve breakfast, lunch, dinner, afternoon tea and a wide selection of drinks across our Inglis Restaurant, Conservatory Restaurant, Lounge and Whisky Bar.

We serve breakfast, lunch, dinner, afternoon tea and a wide selection of drinks across our Inglis Restaurant, Conservatory Restaurant, Lounge and Whisky Bar.

We strongly advise that you make your dinner reservations ahead of your stay to be certain of availability. We are unable to promise that walk-ins will guaranteed availability.

Yes, room service is available 24 hours and can be ordered through our mobile app. Room service menu.

Yes, we have our own dedicated Leisure Club with pool, gym, spa and treatment rooms.

Our pool is currently open!

Our spa is open with a selection of treatments available. We recommend that you book in advance of your stay for the best chance of availability.

Yes, we host family celebrations of all sizes, from birthdays and anniversaries to christenings and reunions. Our events team can help you plan the day, from the room to the menu. Please call 01463 257102 or contact us.

Our largest space, the Kingsmills Suite, holds up to 500 guests theatre style. It can also be split into four smaller rooms, and we have seven function rooms in total. Please call our events team on 01463 257102.

The Kingsmills Suite can seat up to 320 guests for dinner. Please call our events team on 01463 257102 to discuss your event.

Plenty! There are attractions to discover in the city, as well as many visitor centres a short drive away. Here are some ideas.

While the Inverness Red Hot Highland Fling won’t be running this year, the Kingsmills Hotel will be hosting New Year celebrations to top all previous years! Choose from a 4-night residential package packed with activities and experiences or our Hogmanay Gala Dinner.