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Frequently Asked Questions
Kingsmills Hotel FAQs
Our address: The Kingsmills Hotel, Culcabock Road, Inverness, Scotland, IV2 3LP
The Kingsmills is a short taxi ride from Inverness train station, and 20 minutes from Inverness Airport. Local bus links and transfers are also available. Getting here.
Please see our contact details.
If you book directly with us, you will receive an email confirming all details. You may amend or cancel your booking online. You can also contact us to check or change any details.
However, if you made your reservation via another booking website, you will need to contact them directly to make changes.
Please contact us by phone or email to book more than 9 rooms.
We advise making a reservation to avoid disappointment, but if you arrive without one, we will try our best to book you in.
Check-in is from 3.00 pm on your day of arrival and check out is by 11.00 am on your day of departure. Early check-in and late check-out may be available, please contact us or ask at reception.
Yes, we can store luggage at reception. Please note, this is left at your own risk.
Yes, we have free car parking facilities on site for all guests.
We have been awarded a 4-star rating from Visit Scotland
Please see all our room types and what is included in each.
Yes, all rooms are ensuite.
Yes, we offer a daily housekeeping service, with fresh towels and bed linen available.
Yes, our concierge team is available should you need any assistance during your stay.
Yes, room service is available 24 hours. Room service menu.
Our hotel reception is open 24 hours.
Please see our breakfast serving times.
Yes, we have our own dedicated Leisure Club with pool, gym, spa and treatment rooms.
Our Patio Rooms are dog-friendly. We do charge extra for additional cleaning at £20 per dog. Please note, we don’t allow pets in our bar area or restaurants.
Yes, we offer a choice of family rooms, for those travelling with children.
The UK government has now put a lock down in place therefore Kingsmills is closed until further notice from our Prime Minister.
If you have a pre-paid reservation with us, please take a look here for our policy regarding your reservation.
We hope to welcome you to Kingsmills before too long