Current Vacancies

PART-TIME RESERVATIONIST

24 hours per week – Fixed days Wednesday, Thursday, Friday and one other day with one Saturday per month.

Position to start in January 2026

We are currently seeking a Part-time Reservationist to join our current Team. You will be working within a busy office being manned between the hours of 09.00am-18.00pm (Saturday 09.00-17.00pm), fixed days of Wednesday, Thursday and Friday plus one other day and usually one Saturday per month.

Key Responsibilities –

• Manage incoming reservation requests via phone, email, and online platforms.
• Provide detailed information about accommodations, amenities, and services offered.
• Assist guests with special requests and ensure their needs are met throughout the booking process.
• Maintain accurate records of reservations and guest information in the system.
• Handle changes or cancellations of reservations professionally and courteously.
• Collaborate with other departments to ensure guest satisfaction during their stay.
• Stay informed about local attractions and events to provide recommendations to guests.

Skills Required

• Strong background in hospitality, with a passion for delivering outstanding guest experiences.
• Excellent phone etiquette, ensuring clear and professional communication at all times.
• Proven ability to provide exceptional guest services, addressing inquiries and resolving issues promptly.
• Familiarity with hotel operations and reservation systems is an advantage.
• Strong organisational skills, with attention to detail in managing bookings and guest information.

The kind of person we’re looking for

• You have fantastic luxury hotel experience within the Reservations/Sales/Front of House .
• You’re enthusiastic, confident and warm; you like working in an environment where things move and flex
• Multi-tasking and expertly navigating a variety of systems are second nature to you
• You’re supremely reliable and like to ensure every job is completed to the highest standard consistently
• You have excellent organisational skills, impeccable attention to detail and a fantastic ability to prioritise
• Flexibility, adapting to changing demands and timescales, as well as using your initiative, are just some of your key skills
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Kingsmills Brand. You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

We are looking for a strong candidate who has previous experience within a Front Desk/Reservations Role.

What we do for you;

• Highly competitive salary
• Meals on shift are provided free of charge
• Uniform provided
• Free onsite car parking
• Access to discount for Accommodation.
• Complimentary use of Swimming pool and Gym for you and discount for Friends and Family.
• Discount in Food & Beverage at Kingsmills and Ness Walk
• Discount in our Spa for treatments
• Long Service Awards from 5 years +
• Staff events such as Christmas Parties including one for associates’ children.

We offer a highly competitive salary depending on experience.

Live out only.

We always love to hear from enthusiastic, confident, passionate associates who are keen join our Housekeeping Team at the Kingsmills Hotel, Inverness.

If you would like to be informed of any future vacancies, please do reach out to our team with your CV and experience.

We always love to hear from enthusiastic, confident, passionate associates who are keen join our Food & Beverage Team at the Kingsmills Hotel, Inverness.

If you would like to be informed of any future vacancies, please do reach out to our team with your CV and experience.

Working in the hospitality industry is like no other. A hotel is a living, breathing place that pulses 24 hours a day, 365 days a year. We serve passionately and proudly and we delight in welcoming guests from all over the world to sample our beautiful Highlands of Scotland and the warm hospitality for which we are known.

Working in the hospitality industry is like no other. A hotel is a living, breathing place that pulses 24 hours a day, 365 days a year. We serve passionately and proudly and we delight in welcoming guests from all over the world to sample our beautiful Highlands of Scotland and the warm hospitality for which we are known. Our kitchen team is led by our Executive Chef Geoff Malmedy and we have two head chefs who look after our restaurant and banqueting kitchens.

If you think you would be the perfect fit for our team, reach out to be informed if a suitable position opens.

Working in the hospitality industry is like no other. A hotel is a living, breathing place that pulses 24 hours a day, 365 days a year. We serve passionately and proudly and we delight in welcoming guests from all over the world to sample our beautiful Highlands of Scotland and the warm hospitality for which we are known. Our kitchen team is led by our Executive Chef Geoff Malmedy and we have two head chefs who look after our restaurant and banqueting kitchens.

If you think you would be the perfect fit for our team, reach out to be informed if a suitable position opens.