Last Revised: May 2012
As a visitor to our website your privacy and trust are important to us. This notice is provided to ensure that you are aware of your choices with regard to the way we use and disclose the information you provide to this site.
• Information obtained when you ("you" or "User") visit the Kingsmills Hotel or Kingsclub & Spa website (“this Site").
• Information obtained through e-mail communications with you related to the Site.
Information We Collect and How We Collect It
We require you to provide certain information about yourself when you register with this Site and when you request products and services. We also collect information when you participate in contests or surveys and when you respond to requests for feedback.
The information we collect may include information from which you may be personally identified ("Personally Identifiable Information"), such as name, postal address, telephone number, fax number and e-mail address. We also will collect credit card and related information when you request a product or service for which there is a charge. This Site only collects Personally Identifiable Information with your knowledge.
When you visit this Site, we may collect the IP address of your computer. We also use automatic data collection technology to record other information that identifies your computer and tracks your behaviour on this Site. Methods used to collect this information may include "cookies" and "clear GIFs" (also known as "pixel tags" or "beacons"). A cookie is a small amount of data that is sent to your browser from a server and stored on your computer's hard drive. Most browsers allow Users to block the receipt of cookies, but doing so may compromise your ability to use certain features of this Site. A clear GIF is a small graphic image, typically used in connection with cookies, that is placed on a web site or in an email message. A clear GIF can monitor certain user behaviour, such as your usage of the web site, whether you opened an email message or whether you clicked on a URL in an email message. We do not collect Personally Identifiable Information in this way, but if you provide us with Personally Identifiable Information, we may associate that information with the information that is collected automatically.
How We Use Your Information
We use Personally Identifiable Information collected on this Site for the following purposes:
• To provide you with this Site and other products and services.
• To respond to your inquiries and contact you about changes regarding the Site.
• To provide you with e-mail, fax and other notices (such as booking and cancellation notices) regarding your booking and the products or services that you are receiving, and for billing purposes.
• For any other purpose disclosed at the time the information is collected or to which you consent.
We also may use your information to better understand our Users and to improve our Site. For example, we may use this information to determine what portions of this Site are most popular and the demographics of our Users generally. Cookies and other User information also enable us to customize your experience on the Site. We may use IP addresses to help diagnose problems with our servers or to administer our Site. We may also use IP addresses to help identify a User during a particular session and to gather data regarding use of this Site.
We may use the information you provide us to send you e-mail communications on behalf of the Hotel. These communications may include e-mail newsletters, as well as offers for other Hotel services. All email newsletters will provide you with an opportunity to opt out of receiving future issues of the newsletter. All promotional offers will include an opportunity to opt out of receiving future promotions for the product/service is being promoted.
We do not use your information to send you e-mail or any other communication on behalf of third parties.
Our Disclosure of Your Information
We may disclose aggregated, anonymous statistics about Users, and individual information that is not Personally Identifiable Information without restriction as long as no individual is identifiable by the information disclosed, and otherwise will not disclose your Personally Identifiable Information except as follows:
• When we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property.
• When disclosure is necessary to accomplish the purpose for which you provide it.
We use reasonable safeguards to protect Personally Identifiable Information we collect on this Site from unauthorized access, use, modification or disclosure. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorised access by third parties.
Right to Access and Change Information
You may view and update information that you previously submitted to this Site by visiting the newsletter or website registration page for this Site, or which you submitted to request a print publication, by sending an e-mail to
. However, a request to change information may not be accommodated if the request would conflict with legal requirements or result in incorrect information. Requests to view or change personal information may take a few days to process.